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Last Updated: 07/05/2026

Welcome to RoRo Bears. Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Who We Are

RoRo Bears is a family-run business creating high-quality wooden toys designed to be durable, meaningful, and long-lasting.

If you have any questions about this policy, you can contact us at:

Email: rorobearss@outlook.com
Business Name: RoRo Bears

What Information We Collect

When you use our website or place an order, we may collect:

• Your name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely through third-party payment providers)

• Order history

• Information about how you use our website (such as cookies and analytics)

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Contact you about your purchase

• Provide customer support

• Improve our website and services

• Send updates or marketing emails (only if you choose to receive them)

• Meet legal and financial obligations

Payment Information

We do not store your full payment details. Payments are processed securely through trusted third-party payment providers such as [Stripe/PayPal/Shopify Payments].

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only where necessary, including:

• Delivery companies

• Payment processors

• Website hosting providers

• Analytics services

These providers only receive the information necessary to perform their services.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our site.

You can choose to disable cookies through your browser settings.

Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request corrections to your information

• Request deletion of your data

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at rorobearss@outlook.com.

Data Security

We take reasonable steps to protect your personal information and keep it secure from unauthorised access or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.